Order Tracking

Order Tracking

Welcome to the ElectroZen Shop Order Tracking page! We're here to make sure you have all the information you need to easily track the status of your order.

Track Your Order Below
Simply enter your Order Number and Email Address / Phone Number or the Tracking Number to get the latest updates on your shipment on this page Track Your Order.

Order Number
Email or Phone Number
Or
Tracking Number



Order Tracking Form

  • Order Number or Tracking Number: [Enter Order Number or Tracking Number]
  • Email Address or Phone Number: [Enter Email Address or Phone Number]
  • [Track Order Button]

How to Find Your Order Number
  • Your Order Number or Tracking Number can be found in the confirmation email we sent to you after you completed your purchase. Please check your inbox for an email from ElectroZen Shop (make sure to also check your spam/junk folder).


What Information You Will Get

Once you enter your details, you’ll be able to see:

  • Order Status: Your order’s current status (e.g., "Processing," "Shipped," or "Delivered").
  • Estimated Delivery Date: If available, the date you can expect your order to arrive.
  • Tracking Details: A tracking link from our shipping partner, providing realtime updates on your shipment.

Shipping Updates
  • Order Processing Time: Please note that all orders are processed within 13 business days. During this time, you will not see any movement in your tracking details.
  • Once your order has shipped, you will receive an email with the tracking information, allowing you to follow your package every step of the way.

Tracking Issues?
If you encounter any issues tracking your order, please consider the following:
  • Tracking Number Not Working: It can take 24-48 hours for tracking information to become active after shipping. Please check again later if your tracking link isn’t working immediately.
  • Order Not Showing Up: Ensure you’ve entered the correct Order Number and Email Address. If you're still having trouble, feel free to reach out to our support team.

> For assistance, please contact us at support@electrozenshop.com.


Frequently Asked Questions

Q: How do I track my order?
A: Enter your Order Number and Email Address above, or click the tracking link provided in your shipping confirmation email.

Q: What should I do if my tracking number isn't working?
A: Tracking numbers may take 24-48 hours to update after shipment. If you’re still having trouble, please contact our support team.

Q: My package is delayed—what should I do?
A: Delivery times may vary due to factors beyond our control (e.g., weather, customs delays). If your package is significantly delayed, contact us for help.


Need Help?
If you have any questions or concerns about your order, please feel free to contact us:


Thank You for Shopping with Us!
We appreciate your business and are committed to ensuring a smooth delivery experience. Please let us know if there’s anything else we can help you with!