Shipping Information

Shipping Information

Welcome to ElectroZen Shop! We’re committed to delivering your favorite tech gadgets and accessories in the most efficient way possible. Below, you’ll find all the details about our shipping options, costs, delivery times, and more.

 

  1. Shipping Options and Costs

We offer a range of shipping options to cater to your needs:

  • Standard Shipping:
    •   Cost: Free (for a limited time!)
    •   Estimated Delivery Time: 5-14 business days.
  • Express Shipping:
    •   Cost: $10 per order.
    •   Estimated Delivery Time: 2-5 business days.
  • International Shipping:
    •   Cost: Varies by region.
    •   Estimated Delivery Time: 7-20 business days (depending on the destination country).

 

> Please note that shipping costs for international orders may vary based on weight, dimensions, and destination.

 

  1. Order Processing Time
  • Processing Time: All orders are processed within 1-3 business days after they are placed.
  • Orders are only shipped on business days. Orders placed on weekends or holidays will be processed on the next business day.

 

> During peak times, such as holidays, there may be slight delays.

 

  1. Shipping Regions
  • Countries We Ship To: We currently ship to a wide range of countries including the United States, Canada, Australia, the United Kingdom, and many more.
  • Unfortunately, due to shipping restrictions, there are some countries that we are unable to ship to. If you are unsure about whether we ship to your country, please contact us.

 

  1. Tracking Your Order
  • Once your order has shipped, you will receive an email with your tracking number.
  • You can use this number to track your order on our Order Tracking page.

 

> Please allow up to 24-48 hours for tracking information to be updated.

 

  1. Shipping Delays
  • We aim to meet all delivery estimates, but occasionally there may be delays that are beyond our control (e.g., customs delays, weather conditions, etc.).
  • If you experience any unexpected delays, feel free to reach out to us for support.

 

  1. Shipping Restrictions
  • P.O. Boxes & APO/FPO Addresses: At this time, we are unable to ship to P.O. Boxes or APO/FPO addresses.
  • Hazardous Materials: Certain products classified as hazardous materials cannot be shipped due to carrier restrictions.

 

  1. Customs, Duties, and Taxes
  • International Orders: Customers may be subject to additional import duties, taxes, or fees upon delivery. These charges are the buyer’s responsibility.
  • We recommend checking with your local customs office for more information on any additional fees.

 

  1. Lost or Stolen Packages
  • Lost or Stolen Orders: If your tracking information shows that your package was delivered, but you haven’t received it, please contact us at support@electrozenshop.com.
  • We will work with the carrier to locate the package, but please note that we are not liable for packages lost or stolen after delivery.

 

  1. Contact Information

If you have any questions or concerns about your order, please do not hesitate to contact us:

 

  1. Frequently Asked Questions

Q: How can I track my order? 

A: Once your order has shipped, you will receive a tracking number via email. You can track your order on our Order Tracking page.

 

Q: Do you offer same-day shipping? 

A: Currently, we do not offer same-day shipping. However, you can choose our Express Shipping option for faster delivery.

 

 Thank You for Shopping with Us!

We appreciate your business and are here to ensure a smooth delivery experience. If you have any questions, please feel free to contact our support team.